Return & Refund Policy
At Blacklionmotorrow, your satisfaction is our top priority. We stand behind the quality of every product we sell. If you're not completely satisfied with your purchase, we're here to help. Please read the following policy carefully to understand our return and refund process.
30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return for an eligible item. To qualify for a return, the following conditions must be met:
- The item must be unused, unworn, and in its original condition
- All original tags, labels, and packaging must be intact and included
- A valid proof of purchase (order confirmation or receipt) is required
- The return request must be submitted within 30 days of the delivery date
How to Start a Return
To initiate a return, please follow these steps:
- Contact us at info@blacklionmotorrow.com within 30 days of receiving your order
- Include your order number, a brief description of the reason for the return, and photos of the item (including packaging, if possible)
- Wait for our team to review and approve your return request
- Once approved, you will receive a return shipping label along with detailed instructions on how and where to send your package
Important: Items sent back to us without first requesting and receiving return authorization will not be accepted and may not be eligible for a refund.
Return Shipping Address: 2412 S Michigan Ave, Chicago IL 60616, USA
Damaged, Defective, or Incorrect Items
We take quality seriously. Please inspect your order immediately upon delivery. If your item arrives damaged, defective, or if you received the wrong item, please contact us within 5 business days of delivery by emailing info@blacklionmotorrow.com with:
- Your order number
- Photos clearly showing the damage, defect, or incorrect item (including packaging)
- A brief description of the issue
We will evaluate the situation promptly and arrange for a replacement, reshipment, or full refund at no additional cost to you, including covering return shipping fees where applicable.
Items that arrive damaged or defective due to our error are fully eligible for return, replacement, or refund.
Non-Returnable Items
The following items are not eligible for return under standard policy:
- Items that have been used, modified, or altered in any way
- Items with customer-caused damage (scratches, stains, breakage, or other wear)
- Items with opened or damaged original packaging that affects resaleability
If you have questions about whether a specific item is eligible for return, please contact us before initiating the process.
Exchanges
The fastest way to get the item you want is to:
- Return the original item following the process outlined above
- Once the return is received and approved, place a new order for the desired item
This ensures you receive your replacement as quickly as possible.
Refund Process
Once we receive and inspect your returned item, we will notify you of the refund decision.
- If approved, your refund will be automatically processed to your original payment method within 10 business days
- Please allow additional processing time, as it may take your bank or credit card company some time to post the refund to your account
If more than 10 business days have passed since we approved your return and you have not yet received your refund, please contact us at info@blacklionmotorrow.com.
Free Return Shipping
We are pleased to offer free return shipping on all eligible returns within the United States. Once your return is approved, we will provide you with a prepaid return shipping label at no cost to you. Simply print the label, attach it to your package, and drop it off at the designated carrier location.
Contact Us
We're here to help with any questions about your return or refund.
| Trade Name: | Blacklionmotorrow |
| Phone: | 312-995-2902 |
| Email: | info@blacklionmotorrow.com |
| Physical Address: | 2412 S Michigan Ave, Chicago IL 60616, USA |
| Business Hours: | Thursday – Saturday: 10:00 AM – 6:00 PM (CST) |
This Return & Refund Policy applies to all purchases made through our website and online store. We reserve the right to update this policy at any time. Please check this page periodically for any changes.